Delete your account

Delete your account in the app

1. Sign in to the Shamba mobile app.
2. Open the More tab.
3. Select Delete account.
4. Review the warning and confirm Delete account.

If you are the last owner of a workspace or organization, you must transfer ownership before deleting your account.

If you cannot use the app

Email privacy@shamba.com from the email address linked to your account. Use the subject “Shamba account deletion request” and include the name of your organization or workspace. Do not send a login code, identity document, or other sensitive information. We may ask for a limited verification step before processing the request.

Data removed with your account

• Your name and sign-in email address or phone number.
• Linked sign-in identities and active device sessions.
• Push notification tokens, preferences, and inbox items.
• Your active workspace and organization memberships.
• Locally stored Shamba data on the device used to delete the account.

Active account access is removed when in-app deletion succeeds. Account data is deleted or anonymized within 90 days of account closure. Rolling backups are overwritten within approximately 35 days.

Data that may be retained

Records you created while working for an organization, such as farmer, farm, plot, survey, task, distribution, and audit records, belong to that organization as Customer Data. They are not deleted when your personal sign-in account is deleted. The organization controls that data and its retention. Contact the organization if you want to exercise rights relating to its records.

We may also retain limited security, legal, billing, tax, and audit records for the periods described in our Privacy Policy. Retained records are restricted to the applicable legal, security, or contractual purpose.